Grammarly, the trusted AI assistant, has been named an Emerging Leader in the Gartner® “Emerging Market Quadrant™ (eMQ) for “AI Knowledge Management Apps/General Productivity” in the Innovation Guide for Generative AI Technologies (14 November 2024) [link, subscription required]. Grammarly enables millions of professionals and over 70,000 teams to streamline workflows, boost productivity, and foster innovation.
As businesses navigate the rapidly evolving world of generative AI, we believe Gartner’s eMQ is an essential resource for companies evaluating vendors. According to Gartner, “Vendor positioning is based on a scoring framework using survey responses from vendors that fit the submarket definition and features, and other sources such as Peer Insights reviews from relevant markets.”
Grammarly is a leader in AI innovation, addressing the challenges customers face today:
- 96% of users report that Grammarly is an essential tool for their best work.
- Grammarly’s enterprise-grade, secure communication AI is built on 15 years of machine learning experience, patented technology, fine-tuning from Grammarly’s team of world-class linguists and researchers, and feedback from millions of users.
- Our AI assistant leverages a suite of models to support workflows from brainstorming to creating the first draft to even predicting how communication will land with audiences.
- Grammarly’s ROI Report empowers organizations to measure the tangible business impact of AI, comparing how key business metrics, like communication quality, customer satisfaction (CSAT) scores, and sales email effectiveness, are impacted with and without the use of Grammarly.
- Grammarly’s Knowledge Share ensures relevant organizational information is surfaced to each person at the right time, wherever they are already working. Features like snippets and brand tones help balance efficiency and polish.
Grammarly helps companies like Salesforce, Equinix, Atlassian, and Databricks increase productivity and save hours of time, on top of a longstanding commitment to security, privacy, and responsible AI. Grammarly’s trusted AI assistant saves customers an average of 19 days per year and $5,000 per employee. Here’s what customers say on Gartner Peer Insights™:
- “For every new agent we have on our team, we make sure to grant access to our business account on Grammarly before logging them into any platform we have here. Grammarly does more than correct our grammar, it helps us be more friendly, more human, even, and more compassionate to the customers we deal with daily.” —User from the Customer Service and Support function, Company Size: $1-3B
- “Using Grammarly as an Enterprise user has offered my team the following benefits: enhanced communication, real-time suggestions for grammar, spelling, punctuation, and style so that all our documents are clear, professional and error-free; consistency in tone, style, and formatting that ensures a cohesive message to all our clients; time-saving that ensures we focus on innovation to make our business more competitive, rather than on routine tasks. The AI-powered writing assistant is efficient, catches mistakes, and offers suggestions. We can now represent our brand impeccably and professionally with the aid of Grammarly!” —User from the Strategy function, Company Size: $50M-250M
- “I love this product and how it helps me do my everyday job. Our distributed team serves customers globally, and maintaining professional communication in English is crucial for us, which is why we choose Grammarly.” —User from the General Management function, Company Size: <$50M
- “At our agency, Grammarly has become an indispensable tool for every employee. The seamless integration of Grammarly into our workflows has significantly enhanced our ability to maintain the tone and voice of our clients consistently. Beyond that, Grammarly has been instrumental in elevating the clarity of our communication, ensuring that our work remains impeccable and error-free.” —User from the Sales and Business Development function, Company Size: <$50M
Customers trust Grammarly, and we continue setting new standards for how AI can bring out the best in every business, professional, and student. Grammarly is building a future where everyone can reach their full potential at work, and we’re honored to be recognized as a leader.
Learn more about why Grammarly is the trusted AI assistant for everyone who wants to do their best work.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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