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Just Checking In: 10 Better Ways to Send a Follow-Up Email

Updated on November 21, 2024Business Writing
  • “Just checking in” is a common phrase used to start emails or other messages that follow up on a previous email, conversation, or interaction.
  • You’ll often see “Just checking in” at the beginning of a professional email that asks for a status update on a project, issue, or action item.
  • It may be fine to send a “Just checking in” email, but it’s an overused phrase that may seem impatient or suggest that the recipient hasn’t responded diligently.
  • Sending follow-up emails can be effective in professional settings, particularly when time-sensitive matters are involved or important information is delayed. But there are more effective ways to start a follow-up email than “Just checking in.”
  • Alternatives to “Just checking in” include opening your message with context, requesting a specific status update, sending a friendly reminder, and asking your recipient for any questions or concerns.

Before sending a “Just checking in” email, consider the purpose of your message and the tone you intend to convey. It’s important to be clear and concise in your email from the beginning, which can make “Just checking in” feel unnecessary or distracting. Here, we’ll explore the meaning of “Just checking in” and why it’s not always an appropriate opening. We’ll also share alternatives to this phrase that may be more effective in your next follow-up email.

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Table of contents

“Just checking in” meaning

What’s the problem with “Just checking in” emails?

When to send a follow-up email

10 “Just checking in” alternatives

“Just checking in” FAQs

“Just checking in” meaning

“Just checking in” is a common phrase used to start an email or other message that follows up on a previous email or conversation. You will generally see it as the opening line of an email that asks for an update or inquires about the status of a project, issue, or other work-related information.

As an informal way to follow up and encourage the recipient to respond, this phrase can help maintain communication in professional settings. However, use it with some caution, as there may be more effective greetings that aren’t as generic or open-ended.

What’s the problem with “Just checking in” emails?

While it may be fine to send a “Just checking in” email, the expression is often overused and can even come across as passive-aggressive. It may create the impression of impatience or entitlement, suggesting that the recipient has not been diligent in responding. Follow-up emails are meant to encourage the recipient to respond, but it’s important not to appear pushy or demanding.

It’s equally crucial to be clear and concise in your message from the beginning, which can make “Just checking in” feel unnecessary or distracting. Similar to the phrase “I hope this email finds you well,” it can come across as too casual or vague and undermine the intent of your message.

“Just checking in” also doesn’t provide context for the email, making it less effective in conveying the message’s purpose right from the start. Given that a check-in is an indirect request for the recipient’s time or attention, a more specific opening can help set a professional tone and clearly communicate the intent of the email.

When to send a follow-up email

Sending follow-up emails is a common practice in professional communication, particularly when time-sensitive matters are involved or when you’re waiting on important information. Although “Just checking in” is an informal way to start follow-up emails, consider the intent of your message before resorting to this overused phrase.

It’s appropriate to send a follow-up after a meeting to express gratitude and recap any discussed action items. This reinforces key points and shows your commitment to completing any agreed-upon tasks.

If you’ve submitted a proposal or application, a polite follow-up after a reasonable amount of time can demonstrate your continued interest and enthusiasm. Doing so can also provide an opportunity to address any questions the recipient may have.

Another appropriate scenario for sending a follow-up email is when you haven’t received a response to a previous message. If you’ve waited a week or two without any acknowledgment, a brief and courteous reminder can help refresh the recipient’s memory and encourage them to respond.

After networking events or professional introductions, sending a follow-up email thanking the individual for their time and insight is a thoughtful way to establish and maintain a professional relationship.

It’s important to be mindful of your recipient’s time and not to follow up too frequently, as this may be perceived as pushy or impatient. Instead, framing your follow-up as a friendly nudge can maintain a positive tone and encourage dialogue.

Start your follow-up email with a clear and concise subject line that previews your email’s content. The subject line can determine whether or not your recipient opens the email to begin with, so it should capture your message’s importance and intent.

If you’re hoping for a specific result, include a call to action (CTA) that points your recipient toward the next steps.

Here’s a tip: Grammarly’s AI Email Writer helps you instantly create a well-written follow-up email draft in two quick steps. Grammarly’s tone detector helps you spot areas in your follow-up email that aren’t achieving your intended tone. 

10 “Just checking in” alternatives

A strong email starts with a warm and compelling greeting, followed by an attention-grabbing opening. Here are some alternatives to “Just checking in” that may be more appropriate for starting a follow-up email.

1  Use a professional greeting instead

Instead of “Just checking in,” you can address the recipient directly with a friendly, professional greeting that conveys a more personalized and less generic tone. Expressing gratitude to the recipient for their time or acknowledging a previous conversation directly can be good alternatives to “Just checking in.”

Thanks again for taking the time to meet with me last week. I enjoyed discussing how our teams can collaborate to meet next quarter’s goals.

2  Open your follow-up email with context

If you’re concerned that a task or action item may have gone unnoticed by the recipient, start your email by providing context about why you’re reaching out. It can be helpful to explain why the task is important to you, too.

Last Friday, we discussed growth strategies over lunch, and you shared some thoughts. You offered to put together a list of project ideas for further brainstorming. I’ve been excited to get your input. Have you had a moment to jot those ideas down?

3  Request an update

Sometimes, you need to know where a project or task stands. Although this is a good reason to check in via email, it’s best to drop “Just checking in” and ask for an update politely and directly. Use the request for a status update as a CTA, and make it time-sensitive so you’re more likely to get a response.

I’d love to hear how things are going with the latest Infographic design brief. Could you give me a quick status update by the end of the day?

4  Send a friendly reminder

Emails can get lost in busy inboxes, especially if a week or more has passed since your last interaction. Your recipient may appreciate a reminder that something still needs their attention.

Have you had a chance to review the latest report that’s due next week? Please let me know if you need anything further to complete your feedback.

5  Ask if they have any questions or concerns

This approach encourages recipients to respond if they need further clarification or have any issues or concerns with a task or action item. It also shows your willingness to support them as they complete your request.

I wanted to follow up on our recent discussion and see if you have any questions or concerns about moving forward. Please feel free to reach out if there’s anything you’d like to clarify!

6  Offer assistance or something of value

Even when you’re ultimately trying to request something, offering something useful as a lead-in can be helpful. Start your follow-up email with an offer that entices the recipient to engage with your request while demonstrating that you can support their needs.

Are you still looking for solutions to convert website visitors to subscribers? I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought you’d appreciate a link.

7  Mention a mutual contact

It may be useful to mention the connections you and your recipient have in common as long as they’re relevant and appropriate to the ongoing conversation. Whether you’re networking or pursuing a new client, sharing a mutual connection from the start may entice the recipient to respond sooner.

I had lunch with Kristina Smalley yesterday, and your name came up. She said your team is still looking for the right project management tool, so I was wondering if you’d like to discuss the solutions we can provide further over a quick phone call.

8  Ask for feedback

Asking for feedback at the beginning of a follow-up email can effectively set a collaborative tone and show that you value the recipient’s input. In addition to getting the recipient to respond, it can also provide valuable insights that help improve future interactions or projects.

I’d love your feedback on the latest report draft I sent last week. Your input is important to me, so please feel free to share any thoughts or suggestions!

9  Reference a recent accomplishment or industry news

You and your recipients likely have some common industry-specific interests. When a contact or their company posts something relevant to you, it can be a good way to start a follow-up dialogue. Likewise, if you’ve recently learned that a contact has started a new position, been promoted, or is celebrating a milestone, acknowledge it in your follow-up email.

I read your blog post about email funnel strategies yesterday. I liked what you had to say about building trust with new subscribers. That’s the email marketing philosophy we embrace at AcmeCo, too.

10  Recommend an event or webinar

Recommending an upcoming networking event or webinar at the beginning of a follow-up email can provide value to the recipient and show you’re invested in their growth or a potential opportunity. This approach can spark their interest immediately, leading to further discussions about shared goals or interests.

I wanted to share an upcoming webinar on email funnel strategies that I believe could benefit you. It’s a great opportunity to connect with industry peers and gain valuable insights, and I thought you might find it interesting!

“Just checking in” FAQs

What does “Just checking in” mean?

In an email, “Just checking in” typically signifies that the sender is reaching out to touch base on a previous conversation, request, task, or action item. This phrase is commonly used to start follow-up emails, particularly when time-sensitive matters are involved or when you’re waiting on important information.

Should you avoid “Just checking in” emails?

It may be fine to send a “Just checking in” email, but this phrase is often overused and can even seem passive-aggressive. It may create the impression of impatience or entitlement, suggesting that the recipient has not been diligent in responding.

How do you say “Just checking in” professionally?

Although “Just checking in” is a common way to start follow-up emails, consider the intent of your message before using this phrase in professional emails. To check in with someone professionally, consider a more specific alternative that concisely conveys your message’s purpose.

What are some alternatives to “Just checking in”?

Instead of starting your email with “Just checking in,” use one of these alternative approaches:

  • Use a professional greeting that expresses gratitude for their time
  • Open your follow-up email with context
  • Request a status update
  • Send a friendly reminder
  • Ask if they have any questions or concerns
  • Offer assistance or something of value
  • Mention a mutual contact
  • Reference a recent accomplishment or industry news
  • Recommend an event or webinar
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